Andrei Liahovich
analytics Service

Workflow Automation Diagnostic

A short diagnostic for teams that know their process is too manual, but need clarity before choosing tools, automations, or a larger implementation.

Who this is for

This service is useful when the process already exists, but the automation path is still unclear.

  • Small businesses with repeated manual work
  • Service teams using email and spreadsheets
  • Recruitment teams with missed follow-ups
  • Operations teams without workflow visibility
  • Founders unsure what to automate first

Typical problems

  • The same data is entered in several places
  • Follow-ups depend on memory or manual reminders
  • Reports are prepared manually every week
  • People use different versions of the same process
  • Automation ideas exist, but priorities are unclear
  • The team is unsure which tool fits the workflow

What I do

I review the current workflow, identify bottlenecks, separate process issues from automation opportunities, and define a practical first version. The goal is to avoid overbuilding and focus on changes that can improve daily work quickly.

  • Map users, inputs, statuses, outputs, and handoffs
  • Identify duplicated steps, delays, and missing ownership
  • Separate quick wins from larger implementation ideas
  • Recommend a lightweight tool, dashboard, or automation structure
  • Prepare a fixed-scope implementation proposal if useful

Example use cases

Lead handling workflow

A service business receives inquiries through a form and email, but responses and follow-ups are inconsistent. The diagnostic clarifies statuses, ownership, and automation opportunities.

Recruitment follow-up process

A recruitment team tracks candidates manually and loses follow-ups. The diagnostic defines candidate statuses, reminders, and dashboard needs before implementation.

Operations reporting flow

A manager prepares weekly status reports manually from several sources. The diagnostic identifies what data should be structured and what can be automated.

Tool selection decision

A team is choosing between Airtable, Google Sheets, Notion, or a custom tool. The diagnostic clarifies requirements before selecting technology.

How the work starts

Send current process

Share a short description of the workflow, current tools, and where delays happen.

Review and questions

I review the context and ask only the questions needed to understand users and outputs.

Diagnostic output

You receive a workflow summary, bottlenecks, quick wins, and recommended next step.

Optional pilot

If implementation makes sense, the next step can be a focused fixed-scope pilot.

Ready to act?

Clarify before you automate

Send the current workflow and the problem you want to reduce. I will suggest whether a diagnostic is enough or whether a small implementation pilot makes sense.